WELLNESS POLICIES
SERVICE POLICY
At Vital Essence by A&Y, we prioritize your wellness experience. Our service policy outlines our commitment to providing exceptional mobile wellness and IV therapy services that cater to your unique needs. We offer a range of hydration therapies, vitamin infusions, and personalized recovery services delivered by professional, nurse-led teams, ensuring your comfort and satisfaction with every treatment.
We believe in transparency and care. Should you have any inquiries or require further assistance, feel free to reach out to our dedicated support team, who will be more than happy to assist you with any questions regarding our services.
CANCELLATION & RESCHEDULING POLICY
We understand that life can be unpredictable. If you need to cancel or reschedule your appointment, we ask that you inform us at least 24 hours in advance. This allows us to accommodate other clients seeking our wellness services. Our cancellation policy is designed to be fair while ensuring that everyone has the opportunity to benefit from our premium offerings.
In case of a no-show or late cancellation, a small fee may apply. We appreciate your understanding and cooperation in helping us maintain an elevated client experience for all.